Empire Carpet Warranty Complaints

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Empire carpet warranty complaints.

Schedule online or call 800 588 2300. Half price carpet flooring plus basic. The company brings hundreds of samples to your. It s our best sale.

When i called to complain and simply ask that the carpet be re stretched i was informed that the warranty is only good for 1 year and i would have to pay to have this service completed. Hence i am no longer buying or recommending empire carpet. The new carpet ha 2 feet lanes or lines the length of the carpet in several areas. Get half price carpet hardwood vinyl and laminate plus basic installation.

Empire today installed 7 000 carpet in our entire home that was immediately discolored in areas upon installation and is becoming progressively worse since installation. Bbb accredited since 8 15 2006. See hundreds of samples and get a price estimate on the spot. The response i keep getting is the system is down so i mentioned using pen paper and the telephone to coordinate the delivery.

Empire limited our active choses to two companies one being the company that produced the defective carpet. 2020 alan fletcher consumer advocate expert carpet advisor. So for a second time we picked a carpet using the same salesman. Carpet has a 10 year warranty and they will not followup or follow through to replace our carpet under warranty.

New carpet in eagan mn. Schedule a free in home estimate. Here s how it works. That means if you ever have a carpet problem or complaint you may have a hard time getting anyone to help you or take responsibility for making things right.

See bbb rating reviews complaints request a quote more. Empire today has provided customers with carpet hardwood laminate vinyl tile flooring and window to more than 2 million customers since 1959. Unlike other flooring and home improvement stores empire guarantees you ll have new floors before the holiday or they re free. Empire is completely inept and unable to coordinate the transfer of a single roll of carpet from dallas to houston.

Schedule a free appointment installation of in stock styles of carpet hardwood vinyl plank vinyl tile and laminate guaranteed by 11 26 20 guarantee date for orders signed and any necessary financing.